Myrtle Beach, SC
Cable Repair in Conway
Cable Repair for Conway's 1990s-Built Garage Doors
Conway homes built around 1994 run steel doors on aging galvanized cable. We travel the 13 miles from Myrtle Beach to replace snapped or fraying cables on these doors.
- Licensed & Insured
- Same-Area Service Calls
- Upfront Pricing
What Happens When You Call
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1
Call or Request a Quote
Tell us what the door is doing and roughly how old the house is - that alone points us toward the likely part before a truck leaves.
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On-Site Diagnosis
A tech checks the spring, cables, tracks, and opener in person and tells you plainly what is actually wrong.
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Straight Price, No Surprises
You get a number before any work starts. It covers parts and labor, nothing added after the fact.
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Fixed the Same Visit
Most repairs are done in one trip. If a part needs sourcing, we tell you that upfront instead of guessing.
Why It Happens Here
Most houses in Conway went up around 1994, give or take a few years either side. That means the garage door on your house is almost certainly a builder-grade steel panel door - either a single 9x7 or a double 16x7 - hung on the cable and drum hardware that was standard through the mid-90s. That hardware is now 25 to 30 years old.
Galvanized cable doesn't fail all at once; it frays one strand at a time where it wraps the drum, and the coating that's supposed to stop rust wears through at the same spot every time. Conway sits in a mild climate with occasional freeze, so you don't get the deep-cold cable contraction that snaps cable outright further north, but you do get humidity swings that work rust into that frayed spot faster than a dry climate would. On a door this age, a cable that looks fine in July can let go in January.
The other thing about doors from this era: a lot of them still run the original torsion spring and drum setup with no upgrade since installation. If nobody's replaced the cable once already, you're likely on the factory-original run.
How Long You Are Without the Door
A snapped cable on one side drops that side of the door - the opposite corner stays up on its cable while the broken side sits on the track or on the floor, and the door won't move safely either direction. You can't drive around this; running an opener against an unbalanced door risks bending the track or burning out the opener motor. So the practical answer is: the door stays where it stopped until the cable is replaced.
We come out from Myrtle Beach, 13 miles away, so getting a truck to a Conway address isn't a same-block trip - it's built into how the day gets routed. We're not going to promise a same-hour arrival here, because we're not claiming a local depot in Conway; we work the whole service area from one base. What we can tell you is that cable jobs are quick once we're on site - usually one visit, no return trip, because the parts needed for a standard residential door are the parts we carry.
The Complications
Double doors - the 16x7s common on Conway's 1990s builder-grade construction - run two cables, one on each side, both wound on drums at either end of the torsion shaft. If one has frayed enough to fail, the other has usually seen the same years of wear and the same rust exposure. Replacing one and leaving its twin is asking for a second call in a few months, so we look at both before we call the job done.
Extension-spring setups, which show up on some of the older or lower-end doors from that build era, route cable through a pulley at the bottom bracket instead of straight to a drum. That pulley wears a groove into the cable at a different point than a torsion drum does, and it's easy to miss if you're not looking at where the fray is rather than just that there is one.
One honest limitation: if the drum or the torsion shaft itself is grooved or bent from running on a snapped cable for a while before we get there, cable alone won't fix it - that's a hardware replacement, not a cable swap, and we'll tell you that on site rather than sell you a cable job that won't hold.
What You Are Seeing
The most common call is a door that dropped crooked - one corner low, one still up, sitting at an angle in the opening. Sometimes it's a loud bang followed by the door refusing to move at all.
Less dramatic but just as real: a cable that's visibly unwound a few strands at the drum, or one that's gone from smooth wire to a fuzzed, rusted texture where it bends. If you can see daylight between individual strands, that cable is close to done even if it hasn't let go yet.
On older extension-spring doors you might notice the cable riding outside its pulley groove rather than snapping clean - that's usually a sign the pulley itself has worn oval instead of round, which changes how we approach the fix.
Getting It Booked In
Tell us the door type - single or double, torsion or extension spring if you know it - and whether the door is still moving at all. That decides what we load before we make the 13-mile drive out. Conway's median household income runs lower than some of the coastal towns in this service area, and we don't upsell cable jobs into full door replacements when a cable swap is what the door actually needs.
You can see more on what we cover in Conway on our area page, and general cable repair details, pricing structure, and what a torsion versus extension job involves are covered on the main cable repair page.
What Is on the Truck
For a door built to the mid-90s standard - 9x7 single or 16x7 double, torsion or extension spring - we carry the cable sizes and drum hardware that fit. That covers the overwhelming majority of doors in Conway given how consistent the build era is across this side of the service area.
What we don't stock is custom or oversized commercial cable, which is rare on a residential street but not impossible on an older converted outbuilding or a nonstandard door someone installed after the fact. If that's what you've got, we'll tell you up front rather than have you wait on a truck that doesn't have the part.
Talk to a Conway Technician First
Describe what the door is doing and get a straight answer on what it likely needs.
Other Garage Door Services in Conway
Recent Work in Conway
A look at jobs our crew has been on nearby.
Why Conway Calls Us
Frequently Asked Questions
My garage door in Conway just dropped on one side. What happened?
One of the two lift cables has broken, most likely a torsion cable that's frayed through after years of wear. The opposite side is still holding its cable, which is why the door sits crooked instead of falling flat. Don't force the opener - running it against an unbalanced door can bend the track.
Do you have a local crew based in Conway?
No. We run out of Myrtle Beach and cover Conway as part of the service area, about 13 miles out. We're upfront about that because we don't want to claim a local branch we don't have.
Is my door's cable original if the house is from the mid-90s?
Very likely, unless a previous owner had a repair done. Cable and drum hardware from that build era typically runs 25 to 30 years before fraying becomes a real risk, and Conway's housing stock is heavily concentrated in that window.
Can you fix just the broken cable or do I need a new door?
For most cable failures, replacing the cable - and its matching pair on a double door - solves the problem. Replacement only becomes the right call if the drum or torsion shaft is already damaged from running on a snapped cable, which we'll check before doing any work.
Need Cable Repair in Conway?
Call now for straight answers on cost and timing.